Monday, February 11, 2013

The Truth About “Family Owned” Versus “Corporate” Funeral Homes


By: Shane Ritchie, Licensee-In-Charge

Because of the fact that so many funeral homes offer services that are remarkably similar, some of our friends at so called “family owned” funeral homes have decided that, in an attempt to “differentiate” themselves from the competition, it would be wise to borrow a page from politics and demonize their competitors. They use words like “conglomerate” and “multinational” to conjure up images of uncaring wealthy tycoons counting their money while taking advantage of people in their time of need and stepping on the little guys. They talk about the big out of state corporations that have “taken over” the once locally owned establishments and shout buyer beware!

A quick check of public records reveals an interesting fact; all the local funeral homes in the Tri-State are corporate owned. Even the so called “family owned” firms are actually owned by corporations of which the family members may be the only stock holders. The real fact is that a corporation is neither good nor bad. It is merely a legal form of business organization. It has no bearing at all in and of itself on how the firm provides its services or who manages the day to day operations. It is simply a non-issue which has been twisted and exploited for marketing purposes.

At Beard Mortuary we partnered with Carriage Services, Inc. in 1998 in an effort to bring a higher level of service to our funeral home and our client families. This partnership has allowed us to have access to the wisdom of the best and brightest minds in the funeral profession and has offered a depth of support that is simply not available to small, independent firms; allowing us to remain on the cutting edge of funeral service innovation. It has also brought us economies of scale so that our prices can remain very competitive while still offering superior service and value to our client families. Moreover, it has allowed us to properly take care of our employees by offering good wages and benefits such as life, health, and dental insurance.

But most important is what it has not done. It has not changed the fact that Beard Mortuary is managed, staffed and operated by a group of caring, compassionate people who are all life-long residents of the Tri-State. We still offer the same uncompromising service and highest standards of excellence that C. Harold Beard set into motion so many years ago.
           Before you make a decision, please stop by Beard Mortuary and talk with Shane, Lisa or Jordan and let us show you all that we have to offer. We would be happy to answer any and all questions you may have about funeral, cremation, and other end of life planning issues. We are available to serve you twenty four hours per day, seven days per week. You’ll always be warmly greeted and we will take the time to listen to your needs and desires to help you create a truly memorable and meaningful end of life celebration.